Unless you’re a rock star with a badditude, chances are you don’t want to stain a hotel bed purposely. Still, crap happens. Aunt Flo travels, too. Kids’ tummies hurt, and grown-ups might find that whatever good times went down on vacation can come back up again all over borrowed bedsheets. So what happens if you make such a lasting memory in a hotel bed?
Are guests always charged for the sheets they stain? Could you end up eating the cost of a mattress you ruined and the dinner that helped you destroy it? Are all stains created equal in the eyes of the hotel gods? Is there anything you should—or shouldn’t—do after committing your accidental crimes against 100% pure Egyptian cotton?
Bạn đang xem: You Stained Your Hotel Sheets—Now What?
Xem thêm : How to Write the Electron Configuration for Copper (Cu, Cu+, and Cu2+)
Perhaps unsurprisingly, most major hotels don’t really want to advertise how they handle what their guests’ delicate insides clearly can’t. The Venetian Las Vegas, The Plaza in New York, The Sheraton Oklahoma City Downtown Hotel, and even Motel 6 abstained from commenting on stain policies for this article.
This stony silence might be because these fine lodgings don’t want to be associated with gross bodily activities or because they’re collectively covering up a not-so-dirty secret: On the whole, most hotels don’t seem to charge guests for stained beds. If they do, it’s on a case-by-case basis. But why?
“If it’s an accident or something that is uncontrollable then we usually, as the song says, let it go,” explained a 12-year hotel General Manager in a response to this reporter’s questions on r/askhotels. Another hotel industry insider explains: “At the larger properties I’ve worked at, they’ve got plenty of fresh linen. They’ll try to get it out, but if not probably just move on and replace it.”
Xem thêm : 10 Best Areas To Live In Newcastle In 2024
A luxury hotel Front Office Manager of seven years agrees. “In the five-star chain I worked at, we never charged guests for soiled linens unless it was malicious. Sh$t happens, quite literally sometimes. We help guests make the best of an unfortunate incident,” they said. Unfortunate incidents listed involve a pregnant woman’s water breaking, menstruation, and other bathroom accidents.
Hotels seem built to handle these sorts of spills, regardless of their size and luxury factor. “Beds have protective water resistant covers. Sheets can generally be cleaned of almost every stain,” one small property owner said, adding: “We charge for hair dye disasters and malicious abuse. Not human accidents.” What, pray tell, constitutes malicious action taken against hotel beds?
“The biggest nightmare for housekeeping has been sunscreen with auto bronzer,” Small Property explains. “Not easy to spot until it comes out of the wash and then requires a whole process to remove.” For others, blood is the biggest hotel bugbear— next to bedbugs, of course.
Nguồn: https://blogtinhoc.edu.vn
Danh mục: Info