PARKING FREQUENTLY ASKED QUESTIONS

IAD offers the following five public parking products to provide the traveling passenger options in convenience, price, and service:

Terminal Parking: The closest, most convenient self-parking option located directly in front of the Airport Terminal. Ideal for pick up and drop off of passengers and also quick access for longer stays. This outdoor lot is uncovered with a covered walkway to the terminal.

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• Hourly Rate: $7 per hour• Daily Maximum: $32 per day (24-hour period)

Garage 1: Convenient parking offering shelter for passengers and their vehicles just a short 5-minute walk from the terminal. Closest garage option for passengers traveling domestically from the East side of the Airport Terminal (e.g. with United Airlines). Passengers can utilize an underground pedestrian walkway equipped with moving sidewalks, escalators, and elevators or take advantage of the 24/7 free Garage shuttle bus service.

• Hourly Rate: $6 per hour• Daily Maximum: $21 per day (24-hour period)

Shuttle Service: The Garage shuttle makes three stops outside of Level 1 at Garage 1, two additional stops outside of Level 1 of Garage 2, and one stop at Curb 2F on the ground level in front of the Airport Terminal. The Garage shuttle arrives at the stops every 15 minutes and travel time between the Garages and the Airport Terminal is approximately 10-15 minutes.

Garage 2

Convenient parking offering shelter for passengers and their vehicles just a short 5-minute walk from the Airport Terminal. Garage 2 is ideal for passengers looking for close access to Airlines and services on the West side of the Airport Terminal (i.e. international flights). Passengers can choose to walk via the covered walkway which connects the Departures/Ticketing Level of the Airport Terminal and Level 3 of Garage 2 or utilize the 24/7 free Garage shuttle bus service.

• Hourly Rate: $6 per hour• Daily Maximum: $21 per day (24-hour period)

Shuttle service: The Garage shuttle makes three stops outside of Level 1 at Garage 1, two additional stops outside of Level 1 of Garage 2, and one stop at Curb 2F on the ground level in front of the Airport Terminal. The Garage shuttle arrives at the stops every 15 minutes and travel time between the Garages and the Airport Terminal is approximately 10-15 minutes.

Economy:

The lowest cost parking option with shuttle service arriving every 15 minutes and a travel time to/from the Airport Terminal of approximately 15 to 20 minutes. Economy Parking is an outdoor lot with covered bus shelters.

• Daily Rate: $14 per day
• No hourly rates

Valet Parking – Now Open:

Premium service, with curbside drop off located at Zone 3 on the Departures Level in front of the Airport Terminal. Valet combines fast, friendly service with direct entry to the Airport Terminal, saving you time and providing the ultimate convenience. Valet pick up is provided in the Terminal Parking Lot at the Valet Service Center.

• Day 1: $39 (24-hour period)
• Day 2: $10 per hour to a daily maximum of $39 (24-hour period)

Where are the On-Airport Parking facilities located and how do I get there?

Go to Dulles Airport at 1 Saarinen Circle, Dulles VA 20166 and follow the parking signs. If you use Google maps, you will be able to choose specific parking options.

Do you have a Cell Phone Lot and where is it located?

Yes, the Cell Phone Lot is located at the corner of Rudder Road and Autopilot Drive.

What do I do if I have lost my ticket?

Enter a “Cash” lane and a cashier will provide assistance. When utilizing an automated exit lane, please push the “Help” button on the exit column and an attendant will provide assistance remotely.

I need a duplicate receipt for my parking, how do I get one?

Click here for a blank duplicate receipt.

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Click here to submit a request for an official receipt.

Who do I contact if I am mischarged?

Please call 703-572-4500 or visit our “Contact Us” page.

Please be prepared to provide a parking receipt or details of which parking lot/product was used, entry and exit dates, vehicle license plate number and any other supporting documentation you may have (such as flight itinerary, boarding passes, or online booking documentation).

What happens if I am towed?

Please call 703-572-4500 or visit our “Contact Us” page.

What happens if I am issued a parking ticket?

Please follow the instructions on the police-issued ticket.

If the Terminal Parking is full, how do I get to other parking options and how long does it take?

At the Terminal Lot exit, take the ramp on immediate left and follow signs to Garage 1 or Garage 2 (approximately 2-3 minutes travel time). To park in Economy, follow “Airport Return” signs after exiting the Terminal Lot, then follow signs to Economy Parking.

Where can I find disabled parking? Is it discounted?

Terminal Lot: at the end of Rows 2-30 closest to the Airport Terminal.

Garage 1: on Level 1 at Rows L and N closest to the Airport Terminal and Shuttle Stop 2.

Discounts are not provided for disabled parking.

Where can I find EV charging spaces for my electric vehicle?

Garage 1 – 96 level 1 units

Quantity Type Location

2 spaces 240V Level 1, row N (handicap)

94 spaces 240V Level 3, rows H, N, R

Garage 2 – 66 level 1 units

Quantity Type Location

10 spaces 240V Level 1, row U

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56 spaces 240V Level 3, rows C, D, G, R

Where is the best place to get off the shuttle bus to get to my gate?

There is only 1 stop at the Airport Terminal at Curb 3F on the ground level. Enter the Airport Terminal and go up the ramp and escalator/elevator to the Ticketing Level to access your gate.

How frequently do the shuttle buses operate between the parking facilities and the Airport Terminal?

• Garage 1: Every 10-15 minutes
• Garage 2: Every 10-15 minutes
• Economy: Every 15 minutes

What is the travel time on the shuttle bus from the parking facilities to the Airport Terminal?

• Garage 1: approximately 5-10 minutes
• Garage 2: approximately 5 minutes
• Economy: approximately 15 minutes

Are there any covered spaces within the Terminal Lot?

No, there are no covered spaces in the Terminal Lot. However, It is possible to access the underground pedestrian walkway between the Terminal Lot and the Airport Terminal using the 2 elevator banks located in Rows 20/21.

Are there any covered spaces within the Economy Lot?

No, there are no covered Economy parking spaces. However, there are covered bus shelters throughout the Economy Lot.

Can I park my motorcycle in any parking lot? How much does it cost?

There are no dedicated motorcycle parking areas. Motorcycles may park in any marked parking space. The rate is the same as for any other vehicle.

Is there a place where I can store my bicycle?

No, there are no secure bike storage areas.

Where do I park my over-sized vehicle/camper/long vehicle? What are the height and length restrictions for the garage?

Height restriction is 8 feet 2 inches in Garages 1 and 2.

For assistance parking your oversize vehicle, please contact our parking office at 703-572-4500 or visit our “Contact Us” page.

What forms of payment are accepted?

Credit and Debit cards are accepted at any exit lane. Cash is accepted at any available “Cash” exit lane or by pressing the “Help” button at an automated exit lane.

Can I pay with my toll tag?

No, the airport parking facilities do not accommodate payment by toll tag.

Where can I park for a short stay to pick up and drop off passengers?

The most convenient parking option is the Terminal Lot at $7/hour (estimated walking time is 3-5 minutes) or either Garage 1 or 2, also at $6/hour (estimated walk time of 5-7 minutes).

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